Digital Moment is a Canadian-based charity and a global leader in mobilizing communities to build a better future through digital skills education for youth.
We are committed to protecting your privacy and safeguarding your Personal Information. The purpose of this Privacy Policy is to inform you about our privacy practices, including how we collect, use and disclose your Personal Information.
By submitting your Personal Information to us, or by registering for, or using our programs and services, you consent to our collection, use and disclosure of your Personal Information as set out in this Privacy Policy, which we will revise from time to time. You may withdraw your consent at any time – click here to jump to the section of this Privacy Policy that informs you how you may do so.
Here are our contact information if you have any questions or concerns regarding this Privacy Policy:
Attention: Indra Kubicek, Privacy Officer
Digital Moment 360 rue Saint Jacques
Montreal, Quebec, H2Y 1P5
Canada
privacy@digitalmoment.org
This Privacy Policy applies when you use our services or otherwise interact with us, including when you:
navigate and/or use our websites such as digitalmoment.org, kidscodejeunesse.org,algorithmliteracy.org,digital-2030.org and kids2030challenge.org;
register to our programs or projects including under the Volunteer and Education sections of the website;
register for our online or classroom programs;
take the surveys we make available from time to time; and
contact us by any means, such as when you inquire about our services through email or social media.
(collectively, our “Services”)
Our Services may display third-party material or content, including social media handles, allowing for content sharing and links towards third parties’ websites, content or services. In some cases, these third parties may process your Personal Information. This Privacy Policy does not extend to any such websites, content or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third-party privacy policies prior to using third-party websites, content or services.
“Personal Information” is a legal term, but here’s a simple definition of Personal Information:
Personal Information is any information which can allow us to identify you directly or indirectly, including any data associated with Personal Information that would not otherwise be Personal Information on its own.
For instance, the school you attend isn’t Personal Information, however, if you are alone attending this school in the group and we are describing people in the group, we will be able to identify you.
Sensitive Personal Information is information that – due to its nature (e.g. disability, income-related information, otherwise intimate information) or its context – entails a heightened reasonable expectation of privacy.
We include “cookies” in our definition of “Personal Information”. Cookies are small files or record-keeping devices that websites often store on your device. They are useful for many reasons, especially since servers have no memory. We include in our definition of cookies other technologies with similar purposes, such as pixels, tags, web beacons and device identifiers. Cookies can track you across different websites, and serve different purposes. There are various types of cookies: (1) essential; (2) functional; (3) marketing and (4) analytics. Some remain installed only during your session on a website, others are installed for several months or years.
We collect Personal Information, through forms, in-person, by phone, at events or while providing our services. Such Personal Information can include but is not limited to :
Electronic and usage data
Identification data
Personal email address
Gender
Date of birth
Language
Country
Consent data
Credential data
Contact and address data
Disability and health data
Programs and projects subscription, attendance and feedback data
Social media data
Survey answers data
School or educational institution data
Communications content data
Parents contact data
Professional data (submitted for job application)
You may apply for a job through our website, or through the use of third parties. By authorizing us to connect with such third-party providers, you authorize us to access and store any information that our provider makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check privacy policies and your privacy settings on each third-party provider, as applicable, to understand what Personal Information that provider makes available to us, and make changes as appropriate. Please review each such third-party provider’s terms of use and privacy policies carefully before using their services and applying for a job.
We will not request any sensitive Personal Information such as your health information, race, religion, or sexual orientation. Please do not send us such sensitive Personal Information by any means.
We may use your Personal Information and other information for the following purposes:
to provide you with the program or services to support your participation in our programs and projects;
to improve and optimize your participation in our programs and projects and to develop new products and services you might like;
to personalize your experience participating in our programs and projects;
to provide participant or customer support when you participate in our programs and projects;
to contact you regarding your participation in our programs and projects;
to conduct research and analysis related to our business and our programs and projects;
if you follow us or interact with us on social media, we may process your Personal Information for marketing or advertising purposes, subject to applicable laws, including those on consent;
to collect your feedback, opinions and comments in regard to your participation in our programs and projects;
to communicate with you, including for program and project updates and notifications, new services, newsletters and promotional offers that we think might be of interest to you when you agree and consent to receiving this information from us; and
to investigate legal claims, comply with our legal obligations or defend our legal rights.
We may use your Personal Information for other purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.
We use cookies for our Services to function as intended, to conduct marketing, to provide functionalities on our website, to analyze our performance and to improve our Services’ security. Cookies are also useful to identify bugs and errors. We use both first-party and third-party cookies installed by partners on our website.
There are different types of cookies. We use both first party and third-party cookies:
Cookies can also be categorized based on their roles. We collect cookies that classify in each of these categories:
Yes, we use Google Analytics as part of Analytics cookies on our websites. Google Analytics is Google’s analytical tool that helps us to understand how users engage with our website. The information we collect through Google Analytics is page views, time spent through the Services, number of visitors, the source where they come from, the pages they have visited, sessions and websites usage, all this in an anonymous form. It uses a set of cookies to collect such information and report site usage statistics without allowing us to identify individual visitors.
Anonymised data, by definition, is data that does not contain any information that can be used to identify an individual. Anonymised data may be useful for analytical or statistical insight. We are most likely to retain anonymised data for research, analysis, and impact evaluation.
Yes, we use targeting cookies as part of our marketing strategy. This is called interest-based advertising, which is also referred to as targeted advertising or behavioural advertising. Re-targeting means that the ads that you are being served are personalized based on your behaviour when browsing online. This is enabled through cookies and requires the processing of electronic data that is considered Personal Information under certain laws.
If you are not comfortable with this, you can opt-out of interest-based advertising by managing your cookies and other tracking technologies. We have implemented cookie consent control on our websites to respect the users preferences.
We may share your Personal Information to third-party service providers to perform our Services on our behalf, which include hosting and IT service providers, communication, marketing, and social media providers, fundraising service providers, recruitment service providers among others.
We may transfer your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
We may also disclose your information when we believe such use or disclosure is permitted, necessary or appropriate to meet our obligations to you as a service provider or to defend our legal rights.
If we provide your information to third-party service providers, we will take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with and these third parties provide sufficient guarantees to implement appropriate security measures. We do not authorize the service providers to disclose your Personal Information to unauthorized parties or to use your Personal Information for their direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the Contact Us section above.
We may use and disclose your Personal Information when we believe such use or disclosure is permitted, necessary or appropriate to meet our obligations to you as a service provider or to defend our rights:
under applicable law, including laws outside your country of residence;
to comply with legal process;
to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
to enforce the terms of our agreements;
to protect our operations or those of any of our affiliates or subsidiaries;
to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and
to allow us to pursue available remedies or limit the damages that we may sustain.
We collect, use and disclose your Personal Information with your consent or as permitted or required by applicable law. In the event that we do collect sensitive Personal Information, we will require express consent.
How we obtain your consent (i.e. the form we use) will depend on the circumstances and types of Personal Information we collect, as well as its sensitivity. Subject to the laws that apply in different countries, your consent may be expressed or implied, depending on the circumstances and the sensitivity of the Personal Information in question. If you choose to provide Personal Information to us, we understand that you consent to the collection, use and disclosure of your Personal Information as outlined in this Privacy Policy.
We will seek your consent at the time your Personal Information is collected. Where we want to use your Personal Information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.
You may withdraw your consent to our collection, use or disclosure of your Personal Information at any time by contacting us using the contact information in the Contact Us section above.
However, before we implement the withdrawal of consent, we may require appropriate proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide services, projects or programs to you.
If you provide Personal Information about another individual to us, it is your responsibility to have obtained their prior consent. Your disclosure enables us to collect, use and share their information as described in this Privacy Policy.
We will use or retain your Personal Information only for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by applicable law.
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such access.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the Contact Us section above. If we learn of a security breach involving your Personal Information, we will inform you and the relevant authorities of the occurrence of the breach, if required under applicable law.
If you no longer want to receive emails from us, you may opt-out of receiving emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may also opt-out by contacting us directly using the contact information in the Contact Us section above.
We will endeavour to respond to your opt-out request within a reasonable period of time.
Under certain circumstances and in accordance with applicable laws, you have the following rights:
Access: you have the right to ask us to confirm whether we are processing information about you, and to request access to this information;
Correction: you are entitled to request that any of your incomplete or inaccurate Personal Information we hold be corrected;
Consent: where we are processing your Personal Information with your consent, you have the right to withdraw your consent.
You also have a right to make a complaint with a data protection supervisory authority, in particular in the country/province/state where you normally reside, where we are based or where an alleged infringement of data protection law has taken place.
To exercise any of these rights, please contact us as set forth in the Contact Us section above. Please note that we may require that you provide appropriate identification to fulfill your request. Any such identifying information will be used only for this purpose.
If you are still not satisfied, you can lodge a complaint to the Office of the Privacy Commissioner of Canada using this online form, or to your local privacy regulators if you are outside of Canada.
If you are located in Canada, you can also contact the Office of the Privacy Commissioner of Canada’s Information Center:
Telephone
9:00 am to 4:00 pm EST
Toll-free: 1-800-282-1376
Mailing address Canada
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Québec
K1A 1H3
Individuals in Quebec can make a complaint to the Commission d’accès à l’information (“CAI”).
Mailing address Québec
Commission d’acces a l’information
2045, rue Stanley, bureau 900
Montréal (Québec)
H3A 2V4
Téléphone : 514 873-4196
Télécopieur : 514 844-6170
Your Personal Information will principally be hosted in Canada and the United States.
However, it may be stored and processed in any country where we have a presence or in which we engage third party service providers. As a result, your Personal Information may be transferred to countries outside your country of residence, which may have different data protection rules than in your country. While such Personal Information is outside of your country, it is subject to the laws of the country in which it is located, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your Personal Information will at all times continue to be governed by this Privacy Policy.
Our programs and projects are used by people of all ages. We do not knowingly collect Personal Information from children under the age of 14. If you are under the age of 14, you should not provide us with your Personal Information. If you are a parent or guardian or caregiver or teacher and discover that a child under your care and/or supervision who is under the age of 14 has provided Personal Information, you may alert us as set forth in the Contact Us section above and request that we delete that child’s Personal Information from our systems. We ask that all adults and parents overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online.
We may modify this Privacy Policy from time to time. This Privacy Policy is current as of the date which appears at the top of this page. When changes are made to this Privacy Policy they will become immediately effective when published, unless otherwise noted. We may communicate the changes through our Services or by other means.
By continuing to use Digital Moment's Services, you are agreeing with these terms and their revisions.
